You answer the relevant questions applied for your complaint and your health. If you're deemed to require a prescription, you'll proceed to the payment page. Following this, a doctor will review your form and prescription request. Based on the medical assessment, you'll receive treatment advice and, if necessary, a prescription. If no treatment is recommended, you'll receive a prompt refund, typically within 15 minutes.

You can collect your medication from any pharmacy across Sweden or opt to have it delivered to your home through an online pharmacy.

To utilize our service, you need access to mobile BankID. Additionally, you must be at least 15 years old, with exceptions for certain health conditions where you must be 18 to avail some of our services.

Filling out the form and receiving a response is free, but medical assessment and prescription issuance cost 149 SEK.

Prescriptions are issued as soon as the doctor completes their assessment, typically within 30 minutes of form submission and payment.

Doctori operates 24/7, allowing you to use the service at any time.

You can view your prescribed medications on lakemedelskollen or by logging in to Doctori.digital. Your prescriptions are private and will not be communicated to you via email. However, you'll receive confirmation of the issued prescription, enabling you to collect it from the pharmacy or arrange for home delivery.

You can pay the fee using Swish, Klarna, or invoice.